- All the physical books provided by the EFEX (Farhad Exchange) website are collected from the warehouse after placing the order and paying for the order and sent by courier or post as per the customer’s choice.
- If the courier sends the book, the user must pay the shipping fee.
- It will take 3 to 5 working days to send physical books by post.
- All books are presented in a new form, and EFEX (Farhad Exchange) does not distribute second-hand goods in any way.
- The responsibility of all postal items after delivery to the post office is by the respected post office, and after sending, EFEX (Farhad Exchange) provides the tracking code of the postal item to the customers, which can be tracked on the official website of the post office.
- Customer information is only used to provide services and inform customers and will not be used for any other purpose. It should be noted that if there is a judicial letter or a written request from the respected Fata police of the Islamic Republic of Iran, the user’s information will be provided to the judicial authorities.
- In case of physical damage to the books, you have up to 24 hours to inform the EFEX (Farhad Exchange).
- After registering the purchase and payment, exchanging the book with another book or returning the purchased item is impossible.
- It is not possible to download audio and electronic books and these books can only be read online and on the EFEX (Farhad Exchange) website.
- Registering on the EFEX (Farhad Exchange) site and buying a book means accepting the rules and regulations of this website on the part of the customer
Terms and rules of buying books from EFEX (Farhad Exchange) bookstore
Terms of use of audio and electronic books services
- All the principles and procedures of EFEX (Farhad Exchange) are in accordance with the laws of the Islamic Republic of Iran, especially the Electronic Commerce Law, the Law on the Protection of the Rights of Authors and Artists, and the Law on the Protection of Consumer Rights, and subsequently, the user is also obliged to comply with the laws related to the user, which It will be mentioned below.
- In case of violation, the right to legal and criminal prosecution, according to the relevant laws, it is reserved for EFEX (Farhad Exchange)’s legal team, and heavy consequences await the offending user.
- The use of site and application services is free for all people, but to access the services, you must first create a user account.
- EFEX (Farhad Exchange) has the right to change or add to the rules whenever necessary, and the user’s continued use of the site means acceptance of any changes.
- Any illegal use of EFEX (Farhad Exchange) services is prohibited. All works belong to the investor of the work and are protected by law.
- The user accepts that it is not possible to move the book on the site. Respected users should be careful before buying the desired book. It is not possible to move or replace any of the books. Audio book with electronic and physical – electronic book with audio and physical – physical book with electronic and audio.
- The use of the works presented on the EFEX (Farhad Exchange) site is possible only for the users who have purchased it, and the books can only be read on the site and it is not possible to send them to e-mail or virtual space.
- Users do not have the right to modify, sell, publish, transfer, copy or record or reproduce the audio works recorded on the screen or tape or any other device (screenshot) and reproduce either partially or completely.
- Users must read the sample version of the book before purchasing and make payment if they wish, and they must also carefully select the source of paying when placing the order, because it is not possible to return the money to your account due to technical issues.
- Considering that EFEX (Farhad Exchange) fully adheres to the laws of publication and copyright; In order to protect the investor’s rights, it is not possible to receive the book file, print, copy, save images, share and use the book on other devices, and the books can only be viewed from the site on Android, iOS and Windows operating systems.
- You should read the books you want online.
- Under no circumstances is EFEX (Farhad Exchange) responsible for the delay or non-functioning of the site, which can be caused by natural factors, manpower, internet problems, failure of computer equipment, telecommunications, etc.
- Support and after-sales services are provided only through the ways mentioned in the ‘Guide and Support’ section.
